3 Strategic Mindsets for Middle Managers
Middle managers, try out these three strategic mindsets for easing the squeeze between frontline staff and senior leadership.
Managing Up & Sideways
Managing Uncertainty: Strategies for Middle Managers
Middle managers play a critical role. It’s also not an easy job. If you’ve ever felt caught in the middle between your manager and your team, here are three strategies to get unstuck.
Using Sphere of Control to Build Resilience
Sphere of control is a concept that helps people focus their precious time and energy on the things they can control so that they can make a greater impact where it matters most.
How to Manage Work Without Formal Authority
Managing up and sideways can be tricky. Here are six tips for doing it well.
Getting Aligned Worksheet
Set yourself (or your team) up for success by getting aligned with your project lead or manager on priorities, expectations, resources, and check-in points along the way.
Perspective-Taking for Stronger Relationships
The more self-awareness and authentic consideration of others we cultivate, the better equipped we are to build and get better results, especially during moments of conflict, tension, and frustration. One key way to do this is through perspective-taking.
Give Better Feedback with CSAW
Working on a team requires great communication—giving clear directions, aligning on expectations, and offering (and receiving) feedback that helps people grow. In this article, we share a simple framework for giving more and better feedback: CSAW.
How to Give Feedback: The CSAW Framework
Nervous about giving feedback? This worksheet will help you think about what you want to say and how to say it with CSAW (Connect, Share, Ask, Wrap up).
The Secret to Getting Replies to Your Emails
The “one-minute email” is a simple tool for getting quicker responses.
Division of Labor Samples
A division of labor helps two or more people clarify which responsibilities each person holds. Here we share two samples.