In this section, you’ll find tools and resources to help you build strong relationships and get better results when you manage up and sideways.

Where to Start

Resource Type
Article / publication

Using Sphere of Control to Build Resilience

Sphere of control is a concept that helps people focus their precious time and energy on the things they can control so that they can make a greater impact where it matters most.

4 min read
Resource Type
Article / publication

Perspective-Taking for Stronger Relationships

The more self-awareness and authentic consideration of others we cultivate, the better equipped we are to build and get better results, especially during moments of conflict, tension, and frustration. One key way to do this is through perspective-taking.

5 min read
Resource Type
Tool / Template

Getting Aligned Worksheet

Set yourself (or your team) up for success by getting aligned with your project lead or manager on priorities, expectations, resources, and check-in points along the way.

2.5 min read

Additional Resources

Resource Type
Article / publication

3 Strategic Mindsets for Middle Managers

Middle managers, try out these three strategic mindsets for easing the squeeze between frontline staff and senior leadership.

4.5 min read
Resource Type
Article / publication

Using Sphere of Control to Build Resilience

Sphere of control is a concept that helps people focus their precious time and energy on the things they can control so that they can make a greater impact where it matters most.

4 min read
Resource Type
Tool / Template

Getting Aligned Worksheet

Set yourself (or your team) up for success by getting aligned with your project lead or manager on priorities, expectations, resources, and check-in points along the way.

2.5 min read
Resource Type
Article / publication

Perspective-Taking for Stronger Relationships

The more self-awareness and authentic consideration of others we cultivate, the better equipped we are to build and get better results, especially during moments of conflict, tension, and frustration. One key way to do this is through perspective-taking.

5 min read
Resource Type
Article / publication

Give More (and Better) Feedback with CSAW

Working on a team requires great communication—giving clear directions, aligning on expectations, and offering (and receiving) feedback that helps people grow. In this article, we share a simple framework for giving more and better feedback: CSAW.

5 min read
Resource Type
Tool / Template

CSAW Worksheet and Sample

Nervous about giving feedback? This worksheet will help you think about what you want to say and how to say it with CSAW (Connect, Share, Ask, Wrap up).

2 min read
Resource Type
Tool / Template

Division of Labor Samples

A division of labor helps two or more people clarify which responsibilities each person holds. Here we share two samples.

3 min read
Resource Type
Article / publication

Use Slices to Delegate Effectively without Micromanaging

A key component of the delegation cycle is finding strategic ways for the manager to stay engaged. This article helps managers and staff align on where to check in over the course of a project.

1.5 min read
Resource Type
Tool / Template

CSAW hoja de trabajo y muestra

¿Nervioso de dar retroalimentación? Esta hoja de trabajo le ayudará a pensar en lo que quiere decir y en cómo decirlo con CSAW (Conectar, Compartir, Preguntar, Concluir).

2 min read
Resource Type
Article / publication

Dar más (y mejor) retroalimentación con CSAW

Trabajar en un equipo requiere una gran comunicación: dar instrucciones claras, alinear las expectativas y ofrecer (y recibir) comentarios que ayuden a las personas a crecer. En este artículo, compartimos un marco simple para dar más y mejor retroalimentación: CSAW (Conectar, Compartir, Preguntar, Concluir).

5.5 min read
Resource Type
Tool / Template

Alinearse: hoja de trabajo

Prepárese (o prepare a su equipo) para el éxito poniéndose de acuerdo con su gerente o jefe de proyecto sobre las prioridades, las expectativas, los recursos y los puntos de control a lo largo del camino.

2 min read

Related Trainings

  • Six circles connected by wavy lines.

    Working for Change

    This interactive, online training empowers staff in non-supervisory roles to get outstanding results at work and build strong relationships.

    Duration
    1 or 2 days
    Price
    $220 to $420
    Learn More
  • A grid of circles connected by vertical and horizontal lines.

    Managing Up and Sideways

    Get practical support and tools for managing relationships (and work) with your managers and peers.

    Duration
    3 hours
    Price
    $150 to $250
    Lead With Confidence