Resource Type
Article / publication

5 Tips for Better Check-ins During COVID-19

Your one-on-one check-ins are essential. Here are a few tips for checking in during the pandemic (and any other extended crisis).

3.5 min read
Resource Type
Article / publication

The 60-Minute Backup Plan

When it comes to uncertainty, one step every staff member can take is to create a plan for who will take over key responsibilities if one or more of our team members is out. These tips can help you figure out the most important responsibilities that need to be covered, who could do them if the current owner is out, and what that person needs to do now to prepare. You can make huge progress in as little as 60 minutes.

3 min read
Resource Type
Article / publication

How to Use Skip-Level Meetings Effectively

Skip-level meetings are one-on-one meetings that managers hold with staff other than the people they manage directly. They’re helpful for building relationships, gaining insight into your team and organization, and getting feedback about the managers that you manage.

4.5 min read
Resource Type
Article / publication

Four Ways to Mitigate Bias in Performance Evaluations

Without rigor and care, performance evaluations can create confusion, lead to inequitable outcomes, and lower staff morale. Here are four tips for mitigating bias when evaluating performance.

3.5 min read
Resource Type
Article / publication

Eight-Step Guide to Performance Evaluations

Done well, performance evaluations are a chance to step back, summarize feedback, and reflect on a staff member’s work and trajectory at your organization. Here’s our eight-step guide for performance evaluations.

6 min read
Resource Type
Article / publication

How to Avoid the Delegation Boomerang

The delegation boomerang can undermine the work, your team, and your management. Here are tips for dodging it (while still supporting your staff member to do the work!).

4 min read
Resource Type
Article / publication

Delegation Boomerang FAQ

Check out these frequently asked questions about avoiding the delegation boomerang.

3.5 min read
Resource Type
Article / publication

Use Choice Points to Advance Racial Equity and Inclusion

Choice points are forks in the road where some paths replicate the status quo and other paths open opportunities for racial equity, inclusion, and belonging. This article shares five steps for using choice points to interrupt bias and advance equity.

5 min read