Resource Type
Article / publication

Four Steps for Addressing Performance Problems

What do you do when someone isn’t performing well—they’re not meeting expectations, hitting goals, or demonstrating the must-haves of their role? How much should you invest in performance improvement? When is it time to let someone go? And, how the #@$% do you decide? These four steps will help you navigate the tricky processes of addressing performance problems.

10 min read
Resource Type
Article / publication

The Four Elements of Strong Relationships

We believe that relationship-building is a core competency for effective management (equitable, sustainable, and results-driven). This guide is for managers looking to build (more) supportive and functional relationships with their staff.

14 min read
Resource Type
Article / publication

Frequently Asked Questions About Performance Problems

How long should you give someone to improve after warning them? What should I do when someone isn’t meeting expectations, but I can’t pinpoint concrete things they messed up either? Here are some questions that we often hear regarding performance problems.

7 min read
Resource Type
Article / publication

7 Tips For Getting Started With Goal-Setting

Goals are the driving force behind results, but goal-setting can feel laborious and unwieldy. Whether you’re working on goals at the organizational, team, or individual level, follow these tips to get past the pain points and ease the process.

5 min read
Resource Type
Article / publication

Decisions at the Gateway of Reopening—Reflect, Reinvest, Redesign

As we enter a new phase of the pandemic, with vaccines more readily available and more states “reopening,” we are standing squarely at the gateway between one world and the next. As managers, it’s our job to lead our teams forward from crisis to reinvention, while balancing or even harnessing tensions. And it all starts with questions.

3 min read
Resource Type
Article / publication

Why You Need a Chief Talent Officer

Make it someone’s job to focus on the full talent lifecycle from pool-building to hiring to development and retention. This article will help you understand the role of a Chief Talent Officer (CTO), decide the scope of responsibility, and get ready to find your person.

5 min read
Resource Type
Article / publication

5 Tips for Evaluating 2020 Performance

Things were not okay in 2020 and the jury’s still out on 2021. Many of you are weighing myriad complexities and will need to use your best judgment as you consider performance on a case-by-case basis. While we can’t offer a comprehensive guide, here are some tips for your 2020 evaluations.

4 min read
Resource Type
Article / publication

3 Ways to Manage Through Uncertainty: Purpose, Agency, Connection

As managers, we can’t end the pandemic or undo racial and intergenerational trauma, but we can influence how our staff experience this moment. This article offers three ways to build a greater sense of purpose, agency, and connection during times of crisis or uncertainty.

5.5 min read