Resource Type
Article / publication

How to Push Toward Excellence (with Heart)

Have you ever needed to push a staff member or a team for more but didn’t know how? When we say push, we don’t mean shoving someone into the deep end without a life raft; we mean setting a high bar and being honest when something needs improvement. Here’s some language you can use.

3 min read
Resource Type
Article / publication

7 Tips for Making the Most of Your Check-ins

When check-ins are done right, they can revolutionize the way you manage. In this article, we share our best tips for getting the most out of your check-ins.

5 min read
Resource Type
Article / publication

Four Steps for Addressing Performance Problems

What do you do when someone isn’t performing well—they’re not meeting expectations, hitting goals, or demonstrating the must-haves of their role? How much should you invest in performance improvement? When is it time to let someone go? And, how the #@$% do you decide? These four steps will help you navigate the tricky processes of addressing performance problems.

10 min read
Resource Type
Article / publication

The Four Elements of Strong Relationships

We believe that relationship-building is a core competency for effective management (equitable, sustainable, and results-driven). This guide is for managers looking to build (more) supportive and functional relationships with their staff.

14 min read
Resource Type
Article / publication

Frequently Asked Questions About Performance Problems

How long should you give someone to improve after warning them? What should I do when someone isn’t meeting expectations, but I can’t pinpoint concrete things they messed up either? Here are some questions that we often hear regarding performance problems.

7 min read
Resource Type
Article / publication

7 Tips For Getting Started With Goal-Setting

Goals are the driving force behind results, but goal-setting can feel laborious and unwieldy. Whether you’re working on goals at the organizational, team, or individual level, follow these tips to get past the pain points and ease the process.

5 min read
Resource Type
Article / publication

Decisions at the Gateway of Reopening

As we enter a new phase of the pandemic, with vaccines more readily available and more states “reopening,” we are standing squarely at the gateway between one world and the next. As managers, it’s our job to lead our teams forward from crisis to reinvention, while balancing or even harnessing tensions. And it all starts with questions.

3 min read
Resource Type
Article / publication

Why You Need a Chief Talent Officer

Make it someone’s job to focus on the full talent lifecycle from pool-building to hiring to development and retention. This article will help you understand the role of a Chief Talent Officer (CTO), decide the scope of responsibility, and get ready to find your person.

5 min read