Resource Type
Article / publication

Two Truths and a Lie About Feedback

Hesitant about giving feedback to staff or coworkers? We address common misconceptions so you can build a feedback culture and strengthen relationships in the process.

2.5 min read
Resource Type
Tool / Template

Practice Giving Feedback for Evaluations

Giving effective feedback requires practice. This small group activity can help managers practice different types of feedback in preparation for performance evaluations.

3 min read
Resource Type
Article / publication

Dar mejor retroalimentación con CSAW

Trabajar en un equipo requiere una gran comunicación: dar instrucciones claras, alinear las expectativas y ofrecer (y recibir) comentarios que ayuden a las personas a crecer. En este artículo, compartimos un marco simple para dar más y mejor retroalimentación: CSAW (Conectar, Compartir, Preguntar, Concluir).

5.5 min read
Resource Type
Tool / Template

Cómo dar retroalimentación: Es estructura de CSAW

¿Nervioso de dar retroalimentación? Esta hoja de trabajo le ayudará a pensar en lo que quiere decir y en cómo decirlo con CSAW (Conectar, Compartir, Preguntar, Concluir).

2 min read
Resource Type
Tool / Template

Formulario de retroalimentación 2×2

El sistema 2×2 ayuda a los gerentes y a los miembros del personal a reflexionar con regularidad, a compartir comentarios y a discutir cómo va el trabajo.

3 min read
Resource Type
Article / publication

How to Receive Feedback (Part 2)

Receiving feedback about power, difference, and inequity can be challenging. Learn how you can make it easier for staff to share feedback with you, and resolve issues sooner.

7 min read
Resource Type
Article / publication

How to Receive Feedback (Part 1)

When we respond well to feedback, we strengthen relationships and trust, increase the likelihood that we’ll keep getting it, and contribute to a culture of growth, candor, and rigor within our teams. Here’s our best advice for receiving feedback, focused on the parts that you have control over.

7.5 min read
Resource Type
Tool / Template

Receiving Feedback: Case Study

A case study that illustrates the steps outlined in Part 2 of our series on receiving feedback: Listen, Engage, Learn.

3.5 min read
Resource Type
Article / publication

5 Tips for Giving Better Feedback

Get better at giving feedback—and help your staff get better, too—with these five tips.

2.5 min read
Resource Type
Article / publication

In Praise of… Praise!

Praise isn’t just a nice-to-have! Here are some tips for using our CSAW framework to give high-quality positive feedback.

3.5 min read